• Alpaca Farm Tours – Trade Information

    Trade Information 

Whats up with Rising Sun

Rising Sun

I’m a bit of celebrity around the farm and on social media. My fleece is super soft and luxurious, but even more than that, I’m apparently a one-of-a-kind, perfect specimen of an alpaca! I’m also as lovable as I am handsome, so pop into Shamarra Alpacas for a tour and a pat.

Whats up with Harlequin

Harlequin

A glamorous damsel through and through, I’m a big fan of being groomed well ahead of a photo op (your next selfie on a farm tour). My big eyes look even better when my fleece is on fleek. And I’ve been known to wear the odd denim jacket or hat, depending on the season.

But don’t be intimidated by my flair for fashion; I’m always up for a solid cuddle like my other friends.

Whats up with Tornado

Tornado

I absolutely adore wee human kiddos and alpaca babies alike! Arguably the friendliest of all the furry faces here at Shamarra, I like to get visits and snuggles year-round.

Season:  September 1, 2023 to August 31, 2024

  • Retail Rates
    • Adult $55
    • Child (4-15 yrs) $30
    • Infant (0-3 yrs) FOC

 

Contact Us:

Anya & Frank Walkington

tours@shamarra-alpacas.co.nz

(03) 3045141


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Manual bookings by email (tours@shamarra-alpacas.co.nz) – information required:

  • Date of tour
  • Time of tour (11am, 1pm, 4pm)
  • Name of guests
  • Number of people for booking including infants
  • Children – ages
  • Contact number of guest (preferably NZ number)
  • Notify us if customer is driving a camper van

Cancellation Policy – if a cancellation is made by the customer within 48 hours of arrival day, loss of 100% of the total booking price will apply.  If a customer would like to reschedule, we will happily do that provided we have availability for the requested date/time change.

Rainy Day – farm tours can proceed on rainy days as we have under cover facilities and also provide rain jackets.

Extreme weather event – in the event we cancel a tour due to extreme weather conditions, we will refund customer if payment has been made in advance.

Farm Road/Parking – Our farm road has also been upgraded with a concrete surface in most parts.  Please let your customers know that our road is a one way road and is ALWAYS open for guests arriving for a farm tour.  When guests depart, they will be told by a staff member when the road is open for them to drive down.

All guests driving cars and vans up to 14 seats must park at the reception building.  Buses and large campervans must park in the designated parking area at the entrance and phone (03) 3045141 for pick up.

Check In process – guests must arrive 15 minutes before tour booking time.   All guests are required to check-in on arrival through our digital check-in system.

Late Arrival – if guests arrive after start of tour, they will be able to join the tour in progress.  Tour will still end at scheduled time.

Payment Procedures – We require company credit card details for security.  Credit card details to be provided (name, number, expiry, CV).  Credit card number to be provided as security (only charged in event of late payment or charged on request with the addition of a transaction fee of 2.75%)

  • A statement will be emailed at end of month of tour with payment due on receipt of invoice/statement to our bank account.
  • Bank Details – Shamarra Ltd, Account no. 03 0252 0611318 00, Swift code:  WPACNZ2W

Images and videos available for marketing – download here

Alpaca Farm Tour 

Tour Days:

7 days per week (closed on Christmas Day and 2 days late November for shearing)


Tour Times:

  • 11am
  • 1pm
  • 4pm

Duration:

  • 1 hour

Tour Itinerary

  • Tour starts with a brief introduction to alpacas and their unique and quirky habits. Guests will come into close contact with their new found friends, so we’ll also give a quick safety briefing with an alpaca in the barn for demonstration.
  • An award-winning alpaca fleece is on display, and they’ll get to feel the incredible cashmere-like softness of superfine alpaca whilst simultaneously learning about its amazing qualities.
  • We will then walk guests through our alpaca herd where they can enjoy interacting with these gentle animals while they graze contentedly in their natural habitat. While doing so, they’ll see our sustainable farming practices first hand, and learn about how we keep our adorable alpacas safe, healthy and happy.
  • Feed the mothers with their young by their side. This provides some amazing close-up alpaca contact and great photos of the cutest of cute.
  • Take advantage of the views across Akaroa harbour which are absolutely phenomenal and provide endless photo opportunities for lasting memories of your visit to our farm.
  • At the end of their tour, guests will enjoy a beverage and one of our famous home-baked cookies.
  • They’ll then be able to browse the Shamarra Alpaca Shop. It’s a boutique collection of luxurious, natural and 100% dye-free alpaca knitwear made in New Zealand.

 

THIS IS
THE LAND OF CUTE

Memorable moments surrounded by quirky critters with a tonne of love to give.

If you’ve ever dreamed of escaping to a place of warm hugs and postcard-perfect surroundings, welcome.

A Shamarra Alpacas Farm Tour is an unparalleled opportunity to get up close and personal with alpacas, learn about this loving animal, and create some memories with friends and family in a stunning location.

You’ll find your new furry friends here in a beautiful harbour on the slopes of an extinct volcano and overlooked by craggy volcanic hills. Shamarra Alpacas is just over an hour’s drive (73km) from Christchurch Central, and only a 20 minute trip from the historic seaside village of Akaroa, which is worth visiting for its culture and architecture alone. Our panoramic views of Akaroa harbour and the rolling hills and peaks of the surrounding valleys are breath-taking, and will make every one of your selfies with an alpaca post-worthy.

We are open year round, with the scenery changing beautifully through each season and the alpacas staying cute throughout.

About Us

Anya and Frank founded Shamarra Alpacas in 2004 with just a small herd of 5 alpacas. Today, our alpacas number over 170 and a team of passionate guides are on hand to share the alpaca love with visitors from across the globe.

Our super-knowledgeable and beyond-friendly staff will introduce you to the world of alpaca rearing, the unique traits of the alpaca, and bring you into the family fold with tips and tricks for the best cuddles! The team is also culturally diverse, meaning we can offer tours in either English or Mandarin.

Find out more

Meet our Alpacas

Shamarra Alpacas view over Akaroa
  • “The Alpacas are crazy cute and have their unique character! The guide was super knowledgeable and friendly! Not forgetting the awesome views but you would be so busy and distracted by the lovely Alpacas. Totally worth the $$$.”

    Wen Jin Lee, Google Review – December 2024

  • “We had a wonderful time interacting with the alpacas! The team were incredibly knowledgeable and helpful, it definitely is a must do experience!”

    Farah, Bookme Review – December 2023

  • After discovering this place before COVID and postponing a 2020 trip, I can genuinely say it was worth the wait! Turning the curves of the mountains and seeing the Akaroa peninsula, it's like heaven on earth. We had gorgeous weather, and coupled with the views, it made for a perfect visit to see the alpacas. On the tour, you travel to different pens, seeing the different animals. They each have their own personality and their fur is unbelievably soft. I highly recommend making a stop at Shamarra, and don't think a New Zealand vacation will be complete without it!

    Rebekah, Google Review – January 2024

  • “A magical experience amongst amazing creatures and a once in a lifetime chance. Exploring the nature of the alpacas was just incredible, I am speechless. Something you have to experience for yourself as visual does not even come close to the reality ...”

    Kiawine, Tripadvisor Review – February 2024

  • “Not only was the experience of feeding Alpacas in one of the most picturesque places in the world amazing for any animal lover, the BEST thing about this tour were the staff. The staff were friendly, knowledgeable and only too willing to help out. Our 1 year old got upset and not only did they help us leave the tour (when we asked) to calm him down, but once he had some refreshments (offered by them), we were welcomed by staff to rejoin the tour. Staff told us about individual alpacas including their name, their family and their temperament and were too happy to help us take photos. We would recommend this tour to anyone visiting the Akaroa region.

    896ash, Tripadvisor Review – February 2024

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