Our most frequently asked questions are listed below, with all the answers to match!
But if you still haven’t found the info you’re after, don’t hesitate to reach out! Contact us with any curiosities and queries today!
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Do I require a COVID-19 Vaccine Pass to visit?
No, we no longer require you to show your vaccine pass.
- View more Shamarra Alpacas COVID-19 Information here.
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Can I touch alpacas while on tour?
Absolutely – we’ll tell you how and where to touch and cuddle an alpaca
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How long is the tour?
1 hour
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Am I free to roam or does the tour need to be with a guide?
We only offer guided tours
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When can I come for a tour?
We have tour times of 12pm, 2pm and 4pm plus 10am on weekends. We ask that you arrive about 15 minutes before tour start time. Please check availability on our website or give us a call in case a certain date and time is unavailable.
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Can I buy alpaca fleece products on-site?
Our farm shop is fully stocked in our exclusive range of Shamarra Alpaca knitwear, blankets, yarn and more
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Where are you located?
328 Wainui Main Road, 4km from the intersection of SH75. Get Directions
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Can I buy a baby alpaca?
Alpacas are herd animals and as livestock need to live on a farm with at least one alpaca and preferably more. We do sell alpacas to qualified buyers.
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I will be driving a campervan. Is there parking at the farm?
For large campervans (6 metres), we have a designated parking area at the entrance tour farm. Give us a call and someone will pick you up and drive you up to our visitor centre.
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Is the farm road easy to drive on?
Our farm road is a one way road with right of way for all vehicles driving up. At the end of the tour, one of our staff drive down the road ahead of you to stop any vehicle from driving up.
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What happens if it is raining?
We have undercover facilities, so we’re able to run our farm tours when it is raining.